Fraquently asked questions

1. Do you deliver across Kenya?

Yes. We deliver nationwide through trusted courier partners.
Delivery times usually range from 1–4 working days, depending on your location.

2. Are your tools original?

We only supply genuine, quality-tested products from verified manufacturers and distributors.

3. What payment methods do you accept?

We accept:

  • Mobile money (e.g., M-Pesa)

  • Bank transfer

  • Debit/credit cards (where applicable)

  • Cash on delivery (selected locations only)

4. Do your products come with a warranty?

Yes. Most tools include a manufacturer or store warranty.
Warranty periods vary by product (see product page or ask us).

5. What if an item arrives damaged?

Contact us within 48 hours with photos, and we’ll arrange a replacement or solution.

6. Can I return or exchange a product?

Yes. See our Returns & Refund Policy below for details.

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